The Conversation That Keeps Your Best People.

Ask, Listen, Lead: Leaders Using Coaching gives managers, directors, and executives the coaching skills that turn compliance into commitment, and keep good people from walking out the door.

The most expensive conversation is the one that never happens.

  • 51% of employees who quit say no manager talked with them about their job satisfaction or future in the three months before they left.

  • 52% say their manager or organization could have done something to keep them.

  • Replacing one employee costs one-half to two times their annual salary.

  • Managers account for at least 70% of the variance in employee engagement.

  • Only 20% of employees worldwide are engaged. Among managers, it's 22%, down five points in a single year.

An empty chair symbolizing an absent employee

Your managers were promoted for getting things done.

Nobody taught them how to have the conversations that keep people
engaged,accountable, and staying.

Ask, Listen, Lead does.

Sources: Gallup, State of the Global Workplace (2026 report, 2025 data); Gallup, "This Fixable Problem Costs U.S. Businesses $1 Trillion" (2019); Gallup, "Employees Want a Lot More From Their Managers" (2015).

What changes when your leaders Ask, Listen, and Lead?

  • Teams own their work, so leaders stop chasing deadlines

  • Problems get solved at the root, so they stop coming back

  • People speak up early, before small issues become expensive ones

  • Retention conversations keep talent instead of pushing it out the door

  • Leaders carry less, because they're no longer the only ones with answers

The ALIGN Method

A - Ask powerful questions that put ownership where the work happens
L - Listen to understand what's driving performance, not just what's being reported
I - Impartial, without judgment, so people tell you the truth
G - Give ownership through clear agreements that create commitment
N - Nurture growth for the person and the organization, long after the meeting ends

illustration of content of the individual units of module 3 of the program, including demonstration videos

What's Inside

  • 8 modules, about 15 hours, self-paced and built in sequence

  • Grounded in the ICF Core Competencies, the global standard for coaching

  • Unscripted, real coaching demonstrations you can learn from immediately

  • Tools leaders use the next day: the ICEBERG Listening Model, the STILL Model of Presence, the GROWTH Model, and more

  • Practice built in: reflection journals, exercises, and homework applied to real conversations with your team

Taught by Two Master Certified Coaches

Daniel Olexa, MCC smiling. Blue shirt, grey suit
Richa Mehendra smiling, coral colored suit

Daniel Olexa, MCC (United States) and Richa Mahendra, MCC (India) bring corporate, consulting, and coaching experience from both sides of the world.

They don't teach leaders to become coaches.

They teach leaders to know when to direct, when to coach, and how to tell the difference in the moment.

Who Was Ask, Listen, Lead Built For?

  • Managers and directors who want a team that thinks, not just follows

  • Executives building a culture people want to stay in

  • L&D and HR leaders creating a coaching culture without certifying every manager

Strategy needs a leader. People need a coach.

Give your leaders the skills to be both.

ENROLL HERE